Software for Addressing Attendance Issues: Poor Attendance, Excessive Absenteeism

Attendance is a key determinant of the performance and productivity of any organisation. However, numerous employers need help managing attendance, excessive absenteeism and implementing attendance improvement plans for employees who fail to meet the required standards.

Poor attendance refers to instances when an employee either fails to show up for work, arrives late or leaves without a justification. On the other hand, excessive absenteeism occurs when an employee frequently misses work or remains absent for periods due to illness, personal matters or other reasons. To address these concerns and help employees rectify their attendance behaviour effectively and efficiently, organisations often implement attendance improvement plans.

The issues related to attendance can have effects on a company’s health, productivity levels, team morale and overall leadership. Therefore, it becomes crucial for employers to tackle them proactively. One effective approach before considering terminating an employee for poor attendance is utilising software solutions designed specifically for managing and monitoring employee attendance.

Benefits of Using Software for Addressing Attendance Issues

Using attendance management software can provide advantages for both employers and employees, including:

  • Cost reduction: Utilising software helps minimise expenses related to attendance, such as lost productivity, overtime payments, replacement employee costs and legal fees.
  • Accuracy improvement: Attendance management software enhances the precision of recording and tracking attendance data encompassing hours worked, leaves taken, tardiness instances and absences. This leads to errors, disputes and potential fraudulent activities.
  • Compliance enhancement: Implementing software ensures adherence to the company’s attendance policy as well as local and federal attendance-related laws and regulations. This reduces the risk of penalties, fines or legal actions.
  • Transparency promotion: The use of software increases transparency in terms of attendance data and policy enforcement. It fosters improved communication between employers and employees while establishing trust and accountability.
  • Morale boost: Attendance management software recognises employees who consistently adhere to attendance standards by offering incentives, recognition programs, or feedback mechanisms. Simultaneously, it motivates employees with subpar attendance performance by providing guidance, support or coaching opportunities.

Features of Software for Addressing Attendance Issues

Different attendance management software can vary in functionality, complexity and price. However, there are features that most software should include:

  • Time tracking: The software should be capable of monitoring the time employees spend on work-related activities, such as clocking in and out, taking breaks, working on projects or attending meetings.
  • Leave management: It should provide tools to effectively manage employee leave requests and approvals, including vacation time, sick leave, maternity leave or bereavement leave.
  • Scheduling: The ability to create and update employee work schedules based on shifts, rotations or flextime arrangements is a key feature of reliable productivity tracking software.
  • Reporting: It should have the ability to generate and analyse reports based on attendance data to identify trends, patterns, outliers or anomalies.
  • Alerts: The software should have a feature that sends alerts or notifications to both employers and employees regarding any attendance-related issues or changes, such as violations, exceptions or adjustments.
  • Integration: The software should be able to integrate with systems or platforms used for attendance management purposes, like payroll systems, human resources (HR) platforms, accounting (AC) systems, and project management (PM) tools.

How to Evaluate the Effectiveness of the Software and the Attendance Improvement Plan?

The final step in addressing attendance problems is to assess how effective the software is and how the implementation of the attendance improvement plan for employees has been for employees. To achieve this, employers can utilise the software in the following ways:

  • Comparing data before and after: The software enables employers to compare attendance metrics, patterns, causes and impacts of employees before and after implementing improvements. It also helps measure changes in productivity, quality, customer satisfaction or profitability resulting from attendance.
  • Gathering feedback from stakeholders: Employers can use the software to gather feedback from stakeholders such as managers (MG), supervisors (SP), co-workers (CW), customers (CU) or vendors (VN). By collecting and analysing feedback data, employers can identify strengths (ST), weaknesses (WK), opportunities (OP) or threats (TH).
  • Making adjustments: The software assists employers in making any required adjustments to enhance functionality or features based on feedback received. Additionally, it aids in revising or updating attendance goals (AG), feedback mechanisms (FB), incentives (IN), or consequences (CN) for each employee. Furthermore, it facilitates communication of these changes to all parties involved.

By evaluating the effectiveness of the software and implementing adjustments based on data analysis and stakeholder feedback obtained through the software’s capabilities, employers can effectively improve employee attendance.

Best Software Options for Addressing Attendance Issues

There are software options in the market to address attendance issues. However, some of the choices include:


ProHance workplace analytics platform designed to assist employers in managing their complex, distributed and hybrid workforces. With ProHance, employers can track employees’ time spent on work-related activities, create work schedules, review leave requests and generate reports on attendance data.

Time Doctor

It is a time-tracking and productivity software that enables employers to monitor and oversee the attendance of their hybrid teams. Employers can easily track how much time employees spend on tasks or websites using Time Doctor.



By providing HR software solutions, BambooHR helps employers streamline and automate HR processes related to attendance management. With BambooHR, employers can work effortlessly. Update employee profiles while maintaining attendance records.

Zoho People

Zoho People is a cloud-based HR software that simplifies and optimises HR functions associated with managing attendance. Employers have the flexibility to track employee attendance using devices, mobile apps or web browsers with Zoho People.

These software options provide solutions for addressing attendance concerns in today’s workplaces.


Attendance issues can affect the performance and productivity of any organisation. Employers can use software to manage and monitor the attendance of their employees and improve their outcomes.

ProHance is a new-age workplace analytics platform that helps employers optimise their complex, distributed, and hybrid workforces. The software can help employers identify, implement, and evaluate attendance improvement plans for their employees. ProHance aids employers in avoiding or reducing the need for terminating an employee for excessive absenteeism by identifying the root causes and solutions for poor attendance. ProHance can also help employers boost the morale, engagement, and productivity of their employees by providing them with visibility, feedback, and recognition.